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DowntownSanFrancis.co Contact Policy

This Contact Policy explains Our expectations for standards during contact with Us at downtownsanfrancis.co

You will be expressly required to agree to this Contact Policy when you register on DowntownSanFrancis.co

Also, when You send Us a message / submission You will be expressly required to agree to this Contact Policy.


Points ListThis Contact Policy explains the following:


Terminology

"We" "Us" "Our" - means and refers to DowntownSanFrancis.co

"You" "Your" means and refers to the person sending Us a message / submission;

"Message" "Submission" means and refers to the written message You send to Us using Our Contact Form. The words "Message" and "Submission are interchangeable.

"Site" "Website" means and refers to DowntownSanFrancis.co

Clarification: downtownsanfrancis.co and DowntownSanFrancis.co have the same meaning and are interchangeable, with and / or without the preceeding www

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What Information is collected and stored when You send Us a Message

When You send Us a Message/Submission We collect and store the following information:

  • Your Name;
  • Your Username;
  • Your unique User ID;
  • Your email address;
  • Date of sending message;
  • IP address used when sending Your Message;
  • Unique Message ID - this is assigned when You send Your message;
  • Message Subject;
  • Message body;

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Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

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Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

  • logging-in to Our Website, and then
  • navigating to "My Submissions" link in the "Account" mainmenu tab - this will list all of Your messages to Us - subject to "Deleting information collected when You send Us a Message" below;

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Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to "My Submissions" link in the "Account" mainmenu tab - this will list all messages / submissions You have sent to Us
  • In the list of Your messages You can choose which Message(s) to download by selecting the PDF ( pdf ) icon at the end of the corresponding message line - subject to: "Deleting information collected when You send Us a Message" below;
  • You can also choose to download any, or all message(s) / submission(s) in csv (comma separated variable) format

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Deleting information collected when You send Us a Message

You can delete one or more message(s) / Submission(s) you have sent to Us by:

  • Logging in to Our Website
  • Navigating to "My Submissions" in the "Account" mainmenu tab - this will list Your messages sent to Us - subject to one or more message / submission having not been deleted previously;
  • In the list of stored messages / submissions, at the end of each line listing a message submission is the facility to delete the corresponding message by means of choosing the "Delete" icon( delete );

Note:

Once You have chosen to delete a message / submission - the corresponding message / submission and all of its corresponding information collected is permanently and irretrievably deleted. Forever, and for good.

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Courtesy and Acceptable Language

All message content, and the message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list is not exhaustive and only gives examples;

  • Rude
  • Foul
  • Grotesque
  • Hateful
  • Derogatory
  • Racist

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Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the changes will appear in the next section of this Contact Policy.

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Contact Policy Updates

This contact Policy may be updated at any time.

This Contact Policy was last updated: 02nd January 2021.

In order for You to provide, and Us to collect, Your agreement to any updated Contact Policy, if You have Registered on Our Site and not reviewed this Contact Policy within the last 90 days You will be required to update Your agreement to this Contact Policy - You will not be able to navigate away from Your 'Profile Edit' page until and unless You update Your Profile accordingly. This will be because We may have updated Our Privacy Policy since You last agreed.

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Contact Policy Date Of Writing

This Contact Policy was written on: 01st January 2021.

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